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onboarding","\u002Fen\u002Fclients-and-onboarding","en\u002F2.clients-and-onboarding",[27,31,35],{"title":28,"path":29,"stem":30},"Create a coaching package","\u002Fen\u002Fclients-and-onboarding\u002Fcreating-a-coaching-package","en\u002F2.clients-and-onboarding\u002F1.creating-a-coaching-package",{"title":32,"path":33,"stem":34},"Creating an initial questionnaire","\u002Fen\u002Fclients-and-onboarding\u002Fcreating-an-initial-questionnaire","en\u002F2.clients-and-onboarding\u002F2.creating-an-initial-questionnaire",{"title":36,"path":37,"stem":38},"Managing documents and signatures","\u002Fen\u002Fclients-and-onboarding\u002Fmanaging-documents-and-signatures","en\u002F2.clients-and-onboarding\u002F3.managing-documents-and-signatures",{"title":40,"path":41,"stem":42,"children":43,"page":21},"Workouts and nutrition","\u002Fen\u002Fworkouts-and-nutrition","en\u002F3.workouts-and-nutrition",[44,48,52],{"title":45,"path":46,"stem":47},"Nutrition 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community","\u002Fen\u002Fcontent-and-community\u002Fmanaging-your-community","en\u002F6.content-and-community\u002F2.managing-your-community",{"title":112,"path":113,"stem":114},"Sharing content with clients","\u002Fen\u002Fcontent-and-community\u002Fsharing-content-with-clients","en\u002F6.content-and-community\u002F3.sharing-content-with-clients",{"title":116,"path":117,"stem":118,"children":119,"page":21},"Automation and AI","\u002Fen\u002Fautomation-and-ai","en\u002F7.automation-and-ai",[120,124],{"title":121,"path":122,"stem":123},"Getting started with Crew","\u002Fen\u002Fautomation-and-ai\u002Fgetting-started-with-crew","en\u002F7.automation-and-ai\u002F1.getting-started-with-crew",{"title":125,"path":126,"stem":127},"Setting up automations","\u002Fen\u002Fautomation-and-ai\u002Fyour-first-automation","en\u002F7.automation-and-ai\u002F2.your-first-automation",{"title":129,"path":130,"stem":131,"children":132,"page":21},"Billing","\u002Fen\u002Fbilling","en\u002F8.billing",[133],{"title":134,"path":135,"stem":136},"Managing client billing","\u002Fen\u002Fbilling\u002Fmanaging-client-billing","en\u002F8.billing\u002F1.managing-client-billing",{"id":138,"title":14,"body":139,"description":729,"extension":730,"links":731,"meta":732,"navigation":733,"path":15,"seo":734,"stem":16,"__hash__":735},"docs_en\u002Fen\u002F1.getting-started\u002F2.installing-the-kahunas-app.md",{"type":140,"value":141,"toc":717},"minimark",[142,146,152,214,219,222,225,229,241,278,281,285,292,345,348,354,369,373,376,401,414,422,432,438,442,445,474,497,503,506,513,521,525,562,568,589,595,626,643,648,652,659,663,714],[143,144,145],"p",{},"Your clients don't download Kahunas from an app store. They open your Kahunas web address, add it to their home screen and open it like any other app. This guide explains what your clients do and what to check if something looks different.",[147,148],"guide-video",{"library-id":149,"title":150,"video-id":151},"757500","Installing the Kahunas app video guide","2a2a582c-6a0c-43a9-bd2d-19399cb8c186",[153,154,155,159,165,172,178,184,190,196,202,208],"details",{},[156,157,158],"summary",{},"Read edited video transcript",[143,160,161],{},[162,163,164],"em",{},"Condensed and edited for readability.",[143,166,167,171],{},[168,169,170],"strong",{},"What a web app is."," A web app is the quickest and easiest way for your clients to have your app on their phone. It doesn't matter whether they have an iPhone or an Android phone, or use Safari or Chrome.",[143,173,174,177],{},[168,175,176],{},"Open your web address."," On my client's phone, I open Safari and go to my web address, mjfox.kahunas.app. With the White Label package, you choose your own address and the app shows your own logo and brand colours.",[143,179,180,183],{},[168,181,182],{},"Log in."," I enter my email and password, then tap Log in. I'm not saving the password yet, so I choose Not Now. It already looks like an app, but the browser bar is still across the bottom.",[143,185,186,189],{},[168,187,188],{},"Add it to the home screen."," It takes about five taps. Tap the menu, then Share. Tap to see more options, then Add to Home Screen. With the White Label package, this shows your logo, name and web address. Tap Add.",[143,191,192,195],{},[168,193,194],{},"Use it like an app."," Now it works like a normal app. It has notifications, clients can connect their wearables, and their data syncs in the background. If a client loses signal in the gym, their data syncs later. Tap the icon and it opens full screen. From here, a client can add water or open their workout program. The action button gives options for the screen they're on, so the workout screen shows workout actions and the nutrition screen shows nutrition options.",[143,197,198,201],{},[168,199,200],{},"Why we built a web app."," When coaches ask for a change, we can update the app quickly instead of waiting for app store releases. Clients can pay for your packages in the app through your connected payment provider, and nobody can remove your app from an app store.",[143,203,204,207],{},[168,205,206],{},"Settings and extras."," Messages and notifications work as they do in an app. If a client is left-handed, they can move the action button to the other side. They can also choose which widgets appear on their home screen.",[143,209,210,213],{},[168,211,212],{},"Updates."," We can fix bugs and add features without you waiting weeks for updates. If you have any questions, message our support team.",[215,216,218],"h2",{"id":217},"who-can-install-the-app","Who can install the app",[143,220,221],{},"The app is for clients of businesses on the new Kahunas client app. If your business still uses the legacy mobile apps, your clients keep those apps. They don't see an install option or the notification settings described here.",[143,223,224],{},"The app is for clients. You don't see the install card when you're signed in as a coach. If you sign in to an installed app as a coach, it opens a compact coach view, not your full dashboard.",[215,226,228],{"id":227},"your-kahunas-web-address","Your Kahunas web address",[143,230,231,232,236,237,240],{},"Your clients install the app from your business's web address, followed by ",[233,234,235],"code",{},"\u002Fclient",". You use the same address with ",[233,238,239],{},"\u002Fcoach",".",[242,243,244,259,272],"ul",{},[245,246,247,250,251,254,255,258],"li",{},[168,248,249],{},"Without White Label:"," your address is created for you, such as ",[233,252,253],{},"k-1a2b3c.kahunas.app",". The app installs as ",[168,256,257],{},"Kahunas"," with the Kahunas icon.",[245,260,261,264,265,268,269,240],{},[168,262,263],{},"With White Label:"," you choose your address, such as ",[233,266,267],{},"yourname.kahunas.app",". The app installs with your business name and logo from ",[168,270,271],{},"App settings",[245,273,274,277],{},[168,275,276],{},"Moved from the old Kahunas:"," you keep the address you were given when your account moved.",[143,279,280],{},"Changing your web address stops installed apps and old links from working, because the old address doesn't redirect. If you change it, ask your clients to install the app again from the new address. White Label businesses can change their address once.",[215,282,284],{"id":283},"install-the-app-on-an-iphone","Install the app on an iPhone",[143,286,287,288,291],{},"iPhone doesn't show an automatic install prompt. Your client adds the app from ",[168,289,290],{},"Safari",":",[293,294,295,301,317,329],"ol",{},[245,296,297,298,300],{},"Open your Kahunas web address in ",[168,299,290],{}," and log in.",[245,302,303,304,240,307,310],{},"Tap the menu, then tap ",[168,305,306],{},"Share",[308,309],"br",{},[311,312],"img",{"alt":313,"height":314,"src":315,"width":316},"Safari menu open over the Kahunas Home screen, with Share at the top.",1044,"\u002Fguides\u002Finstalling-the-kahunas-app\u002F01-safari-share.png",480,[245,318,319,320,240,323,325],{},"Scroll the share sheet and tap ",[168,321,322],{},"Add to Home Screen",[308,324],{},[311,326],{"alt":327,"height":314,"src":328,"width":316},"Safari share sheet with Add to Home Screen listed below Find on Page.","\u002Fguides\u002Finstalling-the-kahunas-app\u002F02-add-to-home-screen.png",[245,330,331,332,335,336,240,339,341],{},"Leave ",[168,333,334],{},"Open as Web App"," switched on, then tap ",[168,337,338],{},"Add",[308,340],{},[311,342],{"alt":343,"height":314,"src":344,"width":316},"Add to Home Screen with the app name Kahunas and Open as Web App switched on.","\u002Fguides\u002Finstalling-the-kahunas-app\u002F03-open-as-web-app.png",[143,346,347],{},"The app icon appears on the home screen. Tapping it opens Kahunas full screen, without the browser bar.",[143,349,350],{},[311,351],{"alt":352,"height":314,"src":353,"width":316},"The Kahunas app icon on an iPhone home screen.","\u002Fguides\u002Finstalling-the-kahunas-app\u002F04-home-screen-icon.png",[143,355,356,357,360,361,364,365,368],{},"In the app, ",[168,358,359],{},"More → Settings"," also shows an ",[168,362,363],{},"Install the Kahunas app"," card with the same instruction: ",[168,366,367],{},"In Safari, tap Share, then Add to Home Screen."," With White Label, the card shows your business name.",[215,370,372],{"id":371},"install-the-app-on-android-or-a-computer","Install the app on Android or a computer",[143,374,375],{},"In Chrome or Edge, your client can install the app from the install card:",[293,377,378,381,391],{},[245,379,380],{},"Open your Kahunas web address and log in.",[245,382,383,384,387,388,240],{},"Tap ",[168,385,386],{},"More",", then ",[168,389,390],{},"Settings",[245,392,393,394,396,397,400],{},"On the ",[168,395,363],{}," card, select ",[168,398,399],{},"Install app"," and confirm.",[143,402,403,404,407,408,410,411,240],{},"On a computer, Chrome also shows an install icon in the address bar, labelled ",[168,405,406],{},"Install Kahunas",". Selecting it opens an ",[168,409,399],{}," dialog. Select ",[168,412,413],{},"Install",[143,415,416],{},[311,417],{"alt":418,"height":419,"src":420,"width":421},"Chrome's Install app dialog for Kahunas, opened from the install icon in the address bar.",300,"\u002Fguides\u002Finstalling-the-kahunas-app\u002F05-desktop-install-dialog.png",1100,[143,423,424,425,428,429,240],{},"If the browser can't install the app this way, the card says ",[168,426,427],{},"Use your browser menu to install the app."," On Android, the client opens the Chrome menu and taps ",[168,430,431],{},"Add to Home screen",[143,433,434,437],{},[168,435,436],{},"Not now"," hides the card for 7 days. The card stops appearing once the client uses the installed app.",[215,439,441],{"id":440},"turn-on-notifications","Turn on notifications",[143,443,444],{},"Clients turn on notifications on each device they use.",[293,446,447,454,464],{},[245,448,449,450,387,452,240],{},"In the app, tap ",[168,451,386],{},[168,453,390],{},[245,455,456,457,460,461,240],{},"Under ",[168,458,459],{},"Preferences",", open ",[168,462,463],{},"Notifications",[245,465,456,466,469,470,473],{},[168,467,468],{},"Push notifications",", select ",[168,471,472],{},"Enable notifications"," and allow notifications when the phone or browser asks.",[143,475,476,477,480,481,484,485,488,489,492,493,496],{},"The screen then says ",[168,478,479],{},"Notifications are on for this device."," Below it, clients can choose which notifications they get, such as ",[168,482,483],{},"Check-ins"," and ",[168,486,487],{},"Workouts",", and set ",[168,490,491],{},"Quiet hours"," to pause notifications overnight. The client can select ",[168,494,495],{},"Turn off notifications"," at any time. Signing out also turns notifications off for that device.",[143,498,499,500,502],{},"On an iPhone, the client must install the app first. Until they do, ",[168,501,463],{}," shows the install card instead of the switch. iPhone notifications need iOS 16.4 or later.",[143,504,505],{},"After notifications are on, the app icon can show the unread count on iPhone and on computers. Android shows a dot while a Kahunas notification is still in the notification shade.",[143,507,508,509,512],{},"If the screen says ",[168,510,511],{},"Notifications are blocked for this site. Allow them in your browser settings to turn them on.",", the client needs to allow notifications for your Kahunas address in their browser or phone settings.",[143,514,515],{},[311,516],{"alt":517,"height":518,"src":519,"width":520},"Notification preferences showing the blocked message under Push notifications, with Check-ins, Workouts and Quiet hours below.",1688,"\u002Fguides\u002Finstalling-the-kahunas-app\u002F06-notification-preferences.png",780,[215,522,524],{"id":523},"what-your-clients-can-do-in-the-app","What your clients can do in the app",[143,526,527,530,531,534,535,538,539,484,542,545,546,538,549,538,552,484,555,558,559,561],{},[168,528,529],{},"Quick actions."," The round ",[168,532,533],{},"+"," button beside the menu shows actions for the screen your client is on. On Home, these are ",[168,536,537],{},"Start workout",", ",[168,540,541],{},"Log a meal",[168,543,544],{},"Complete check-in",". On Nutrition, they're ",[168,547,548],{},"Add food",[168,550,551],{},"Add meal",[168,553,554],{},"Create food",[168,556,557],{},"Create meal",". On Workouts, the ",[168,560,533],{}," button opens cardio logging straight away.",[143,563,564],{},[311,565],{"alt":566,"height":518,"src":567,"width":520},"The + button open on Home, showing Start workout, Log a meal and Complete check-in.","\u002Fguides\u002Finstalling-the-kahunas-app\u002F07-quick-actions-home.png",[143,569,570,573,574,576,577,580,581,584,585,588],{},[168,571,572],{},"Left or right handed."," The ",[168,575,533],{}," button sits on the right by default. To move it, your client opens ",[168,578,579],{},"More → Settings → Profile & settings",", finds ",[168,582,583],{},"Left or right handed"," and chooses ",[168,586,587],{},"Left-handed",". The setting is saved to their account, so it applies on all their devices.",[143,590,591],{},[311,592],{"alt":593,"height":518,"src":594,"width":520},"Profile & settings with Left-handed chosen and the + button moved to the left of the menu.","\u002Fguides\u002Finstalling-the-kahunas-app\u002F08-left-handed.png",[143,596,597,600,601,604,605,538,608,538,611,484,614,617,618,621,622,625],{},[168,598,599],{},"Widgets."," Clients can choose which trackers appear on Home and change the order of their cards with ",[168,602,603],{},"Edit widgets"," at the bottom of Home. The card order is saved on that phone only. They can also turn trackers such as ",[168,606,607],{},"Water",[168,609,610],{},"Steps",[168,612,613],{},"Sleep",[168,615,616],{},"Weight"," on or off under ",[168,619,620],{},"Dashboard trackers"," in ",[168,623,624],{},"Profile & settings",". Trackers you monitor stay on.",[143,627,628,631,632,635,636,639,640,240],{},[168,629,630],{},"Offline use."," Workouts, meals and check-ins logged without signal save on the phone and sync when the client is back online. ",[168,633,634],{},"Saved on this device"," means an item is waiting to sync. ",[168,637,638],{},"Synced"," means it's saved to their account. Clients can check waiting items in ",[168,641,642],{},"More → Settings → Sync & Offline",[143,644,645,647],{},[168,646,212],{}," New versions install themselves. Clients don't need to update anything and don't see an update prompt.",[215,649,651],{"id":650},"package-payments-in-the-app","Package payments in the app",[143,653,654,655,658],{},"Clients can pay for your packages in the app when you've connected an online payment provider, such as Stripe or PayPal, and the package is published with online payment. They can see their packages and billing under ",[168,656,657],{},"More → Settings → My account",". Payments always need an internet connection.",[215,660,662],{"id":661},"if-something-looks-different","If something looks different",[242,664,665,671,677,686,692,698,708],{},[245,666,667,670],{},[168,668,669],{},"The browser bar still shows:"," the client opened Kahunas in the browser. Ask them to open it from the home screen icon.",[245,672,673,676],{},[168,674,675],{},"There's no install card:"," check that your business is on the new client app and that the client isn't already using the installed app. Coaches never see the card.",[245,678,679,682,683,685],{},[168,680,681],{},"The client's iPhone shows no notification switch:"," they need to add the app to the home screen first, then open ",[168,684,463],{}," from the installed app.",[245,687,688,691],{},[168,689,690],{},"Your new logo doesn't show on the icon:"," on iPhone, the client deletes the app from the home screen and adds it again. On Android, the new icon usually appears within a day or two. A computer may ask the client to confirm the change.",[245,693,694,697],{},[168,695,696],{},"The installed app stopped working after you changed your web address:"," the old address no longer works. Ask the client to install the app again from the new address.",[245,699,700,703,704,707],{},[168,701,702],{},"The client signed out:"," anything that hadn't synced is removed from that device. Ask clients to check ",[168,705,706],{},"Sync & Offline"," before signing out.",[245,709,710,713],{},[168,711,712],{},"The app locks after a long time offline:"," saved data locks after 7 days without a connection. It unlocks when the client reconnects.",[143,715,716],{},"If you still need help, contact our support team with what you were trying to do, where you got stuck and any error message you see.",{"title":718,"searchDepth":719,"depth":719,"links":720},"",2,[721,722,723,724,725,726,727,728],{"id":217,"depth":719,"text":218},{"id":227,"depth":719,"text":228},{"id":283,"depth":719,"text":284},{"id":371,"depth":719,"text":372},{"id":440,"depth":719,"text":441},{"id":523,"depth":719,"text":524},{"id":650,"depth":719,"text":651},{"id":661,"depth":719,"text":662},"Help your clients add Kahunas to their phone or computer and use it like an app.","md",null,{},true,{"title":14,"description":729},"OweIquj7r1fC116tziweykzSOBTLLre30ioeL8w5nRY",[737,739],{"title":10,"path":11,"stem":12,"description":738,"children":-1},"Set up a client's account, choose their package, prepare their onboarding in one invitation flow, and help them log in.",{"title":18,"path":19,"stem":20,"description":740,"children":-1},"Review work waiting for you, check your schedule, and understand your roster and revenue overview.",1792652753511]