[{"data":1,"prerenderedAt":667},["ShallowReactive",2],{"navigation_docs_en":3,"-en-content-and-community-managing-your-community":137,"-en-content-and-community-managing-your-community-surround":662},[4,22,39,56,85,98,115,128],{"title":5,"path":6,"stem":7,"children":8,"page":21},"Getting started","\u002Fen\u002Fgetting-started","en\u002F1.getting-started",[9,13,17],{"title":10,"path":11,"stem":12},"Adding a new client","\u002Fen\u002Fgetting-started\u002Fadding-a-client","en\u002F1.getting-started\u002F1.adding-a-client",{"title":14,"path":15,"stem":16},"Installing the Kahunas app","\u002Fen\u002Fgetting-started\u002Finstalling-the-kahunas-app","en\u002F1.getting-started\u002F2.installing-the-kahunas-app",{"title":18,"path":19,"stem":20},"Understanding your dashboard","\u002Fen\u002Fgetting-started\u002Funderstanding-your-dashboard","en\u002F1.getting-started\u002F3.understanding-your-dashboard",false,{"title":23,"path":24,"stem":25,"children":26,"page":21},"Clients and onboarding","\u002Fen\u002Fclients-and-onboarding","en\u002F2.clients-and-onboarding",[27,31,35],{"title":28,"path":29,"stem":30},"Create a coaching package","\u002Fen\u002Fclients-and-onboarding\u002Fcreating-a-coaching-package","en\u002F2.clients-and-onboarding\u002F1.creating-a-coaching-package",{"title":32,"path":33,"stem":34},"Creating an initial questionnaire","\u002Fen\u002Fclients-and-onboarding\u002Fcreating-an-initial-questionnaire","en\u002F2.clients-and-onboarding\u002F2.creating-an-initial-questionnaire",{"title":36,"path":37,"stem":38},"Managing documents and signatures","\u002Fen\u002Fclients-and-onboarding\u002Fmanaging-documents-and-signatures","en\u002F2.clients-and-onboarding\u002F3.managing-documents-and-signatures",{"title":40,"path":41,"stem":42,"children":43,"page":21},"Workouts and nutrition","\u002Fen\u002Fworkouts-and-nutrition","en\u002F3.workouts-and-nutrition",[44,48,52],{"title":45,"path":46,"stem":47},"Nutrition 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community","\u002Fen\u002Fcontent-and-community\u002Fmanaging-your-community","en\u002F6.content-and-community\u002F2.managing-your-community",{"title":112,"path":113,"stem":114},"Sharing content with clients","\u002Fen\u002Fcontent-and-community\u002Fsharing-content-with-clients","en\u002F6.content-and-community\u002F3.sharing-content-with-clients",{"title":116,"path":117,"stem":118,"children":119,"page":21},"Automation and AI","\u002Fen\u002Fautomation-and-ai","en\u002F7.automation-and-ai",[120,124],{"title":121,"path":122,"stem":123},"Getting started with Crew","\u002Fen\u002Fautomation-and-ai\u002Fgetting-started-with-crew","en\u002F7.automation-and-ai\u002F1.getting-started-with-crew",{"title":125,"path":126,"stem":127},"Setting up automations","\u002Fen\u002Fautomation-and-ai\u002Fyour-first-automation","en\u002F7.automation-and-ai\u002F2.your-first-automation",{"title":129,"path":130,"stem":131,"children":132,"page":21},"Billing","\u002Fen\u002Fbilling","en\u002F8.billing",[133],{"title":134,"path":135,"stem":136},"Managing client billing","\u002Fen\u002Fbilling\u002Fmanaging-client-billing","en\u002F8.billing\u002F1.managing-client-billing",{"id":138,"title":108,"body":139,"description":655,"extension":656,"links":657,"meta":658,"navigation":659,"path":109,"seo":660,"stem":110,"__hash__":661},"docs_en\u002Fen\u002F6.content-and-community\u002F2.managing-your-community.md",{"type":140,"value":141,"toc":641},"minimark",[142,146,152,162,167,187,193,196,234,243,247,268,274,284,287,293,297,304,362,372,378,381,387,391,409,416,447,450,454,465,472,478,481,487,491,509,523,526,530,548,559,563,581,587,603,609,615,619,629,635],[143,144,145],"p",{},"Give your clients a place to ask questions, share wins and support each other. You can start with an empty community, then add members when you're ready.",[147,148],"guide-video",{"library-id":149,"title":150,"video-id":151},"757500","Managing your community video guide","ae9c6879-3d52-44e2-a5e9-eeb481132a1f",[153,154,155,159],"details",{},[156,157,158],"summary",{},"Read video transcript",[143,160,161],{},"Open People, then Communities. Choose Community. Name your community and choose whether posts need approval. You can skip the cover. Leave packages unselected and create your community. Skip invitations for now. Open your saved community. You can add members when you're ready.",[163,164,166],"h2",{"id":165},"open","Open Communities",[143,168,169,170,174,175,178,179,182,183,186],{},"Open ",[171,172,173],"strong",{},"People → Communities"," from the left sidebar. Select a community to open its feed, or use ",[171,176,177],{},"Search communities"," to find one. Switch between ",[171,180,181],{},"Active"," and ",[171,184,185],{},"Archived"," above the list.",[143,188,189,192],{},[171,190,191],{},"All communities"," shows conversations that need your attention across your groups. Select a conversation to open its community. This guide is for coaches with Communities access.",[163,194,195],{"id":153},"Create a community",[197,198,199,207,214,221,228],"ol",{},[200,201,202,203,206],"li",{},"Select ",[171,204,205],{},"Community"," beside the plus icon.",[200,208,209,210,213],{},"Enter a ",[171,211,212],{},"Name",", such as “Coaching circle”. You have up to 80 characters.",[200,215,216,217,220],{},"Add an optional ",[171,218,219],{},"Description"," of up to 500 characters. Explain who the group is for and what members can share.",[200,222,223,224,227],{},"Turn on ",[171,225,226],{},"Require post approval"," if you want to review member posts before they appear in the feed.",[200,229,202,230,233],{},[171,231,232],{},"Next",".",[143,235,236],{},[237,238],"img",{"alt":239,"height":240,"src":241,"width":242},"Community Details step with the Coaching circle name, a description and Require post approval turned on.",720,"\u002Fguides\u002Fmanaging-your-community\u002F03-details.png",1280,[163,244,246],{"id":245},"cover-and-packages","Add a cover and choose package access",[143,248,249,250,253,254,257,258,253,261,264,265,267],{},"On ",[171,251,252],{},"Cover",", select ",[171,255,256],{},"Drop an image or browse"," to choose a cover. Adjust the image in ",[171,259,260],{},"Crop cover",[171,262,263],{},"Apply"," and wait for the upload to finish. Select ",[171,266,232],{}," to continue. You can also continue without a cover.",[143,269,270],{},[237,271],{"alt":272,"height":240,"src":273,"width":242},"Cover step with an optional image upload and Next.","\u002Fguides\u002Fmanaging-your-community\u002F04-cover.png",[143,275,249,276,279,280,283],{},[171,277,278],{},"Package",", select the packages that should use this community as their default. Leave them unchecked to create a community without package access. Select ",[171,281,282],{},"Create"," to save it.",[143,285,286],{},"Choosing a default connects community access to the package. Changing a package's default can move package-based access away from its previous community. Check your choices before creating the community.",[143,288,289],{},[237,290],{"alt":291,"height":240,"src":292,"width":242},"Package step with no packages selected and Create available.","\u002Fguides\u002Fmanaging-your-community\u002F05-package.png",[163,294,296],{"id":295},"invite","Add clients or leave the community empty",[143,298,299,300,303],{},"After you create the community, ",[171,301,302],{},"Invite clients"," opens. Choose the option that fits:",[305,306,307,320],"table",{},[308,309,310],"thead",{},[311,312,313,317],"tr",{},[314,315,316],"th",{},"Option",[314,318,319],{},"What to do",[321,322,323,338,352],"tbody",{},[311,324,325,331],{},[326,327,328],"td",{},[171,329,330],{},"Everyone on a package",[326,332,333,334,337],{},"Choose one package, then select ",[171,335,336],{},"Add members"," to add its current clients.",[311,339,340,345],{},[326,341,342],{},[171,343,344],{},"Invite clients individually",[326,346,347,348,351],{},"Select the clients you want, then select ",[171,349,350],{},"Send invites"," to add them.",[311,353,354,359],{},[326,355,356],{},[171,357,358],{},"Skip",[326,360,361],{},"Keep the community without adding clients in this step. Any package defaults you chose during creation remain saved.",[143,363,364,365,367,368,371],{},"With ",[171,366,330],{},", turn on ",[171,369,370],{},"Save as this package's default community"," if access should follow the package. Leave it off to add the selected package's current clients through manual access. A package carried over from the creation step already has this option selected. This dialog handles one package at a time.",[143,373,374],{},[237,375],{"alt":376,"height":240,"src":377,"width":242},"Invite clients dialog with the package selector empty and Skip available.","\u002Fguides\u002Fmanaging-your-community\u002F06-invite.png",[143,379,380],{},"Open your new community from the list to check it. A new community counts you, its owner, as one member even if you have not added any clients.",[143,382,383],{},[237,384],{"alt":385,"height":240,"src":386,"width":242},"Saved Coaching circle community with one owner, no posts and no waiting items.","\u002Fguides\u002Fmanaging-your-community\u002F08-reopened.png",[163,388,390],{"id":389},"members","Manage members and access",[143,392,393,394,397,398,401,402,405,406,233],{},"Open the community, select the ",[171,395,396],{},"Community settings"," gear, then ",[171,399,400],{},"Manage members",". Enter at least three characters in ",[171,403,404],{},"Search clients",". Select the people you want to add and choose ",[171,407,408],{},"Add",[143,410,411,412,415],{},"Use ",[171,413,414],{},"Member actions"," beside an existing member to manage their role or access:",[417,418,419,429,435,441],"ul",{},[200,420,421,424,425,428],{},[171,422,423],{},"Make moderator"," gives a staff member moderation duties. Clients cannot become moderators. Choose ",[171,426,427],{},"Remove moderator"," to change them back to a member.",[200,430,431,434],{},[171,432,433],{},"Remove from community"," removes manual access. Someone who still has package access can remain a member.",[200,436,437,440],{},[171,438,439],{},"Ban from community"," ends access and prevents the person from being added again while the ban remains.",[200,442,443,446],{},[171,444,445],{},"Lift ban"," lets you add that person again. It does not restore their membership on its own.",[143,448,449],{},"You cannot change the owner's role, remove the owner or ban them.",[163,451,453],{"id":452},"post","Share posts and reply",[143,455,456,457,460,461,464],{},"Write in ",[171,458,459],{},"Share something with the community",". Add a photo or video if it helps explain your message. ",[171,462,463],{},"Record or attach audio"," lets you record through your microphone, or choose an audio file when recording is unavailable.",[143,466,467,468,471],{},"Wait for attachments to finish uploading, then select ",[171,469,470],{},"Post",". Check the feed for your published post. Posts can contain up to 5,000 characters. You can also publish an attachment without text.",[143,473,474],{},[237,475],{"alt":476,"height":240,"src":477,"width":242},"A short weekly-wins question in the community composer, ready to post, with photo, video and audio controls.","\u002Fguides\u002Fmanaging-your-community\u002F12-post.png",[143,479,480],{},"Select a post's comment control to read replies or write your own. Comments can contain up to 2,000 characters. Use the like control to react to a post; select it again to remove your like.",[143,482,483,484,486],{},"Coaches and moderators publish posts without waiting for approval, even when ",[171,485,226],{}," is on.",[163,488,490],{"id":489},"review","Review posts and reports",[143,492,493,496,497,500,501,504,505,508],{},[171,494,495],{},"Held for review"," contains member posts waiting for approval. Open a post to review its content. Choose ",[171,498,499],{},"Approve"," to publish it, or enter an optional ",[171,502,503],{},"Reason"," and select ",[171,506,507],{},"Reject"," to reject it.",[143,510,511,514,515,518,519,522],{},[171,512,513],{},"Review queue"," contains reported posts and comments. Open an item and choose ",[171,516,517],{},"Dismiss report"," to leave the content published, or ",[171,520,521],{},"Remove"," to take it out of the feed.",[143,524,525],{},"You can also use the moderation menu on a post or comment to pin, unpin, hide, delete or report it. Pin a useful post or answer when you want members to find it again.",[163,527,529],{"id":528},"find-conversations","Find conversations that need a reply",[143,531,411,532,535,536,539,540,543,544,547],{},[171,533,534],{},"Search posts"," inside a community to search its published posts. Check ",[171,537,538],{},"Waiting on you"," for held posts and unanswered conversations. Select the ",[171,541,542],{},"need a reply"," or ",[171,545,546],{},"held for review"," count when it appears to narrow the view, then clear the filter to return to the feed.",[143,549,550,551,554,555,558],{},"The summary shows your member count and activity over the past 30 days, including posting members, posts and comments. ",[171,552,553],{},"Reading, not posting"," shows how many members have not posted during that period. ",[171,556,557],{},"Carrying the room"," highlights active contributors. Use these alongside the conversations to decide where to join in.",[163,560,562],{"id":561},"settings-and-topics","Update details and manage topics",[143,564,202,565,568,569,571,572,543,574,576,577,580],{},[171,566,567],{},"Community settings → Edit"," to change the ",[171,570,212],{},", ",[171,573,219],{},[171,575,226],{}," setting. Select ",[171,578,579],{},"Save changes"," when you're finished.",[143,582,583],{},[237,584],{"alt":585,"height":240,"src":586,"width":242},"Edit community dialog with the saved name, description and post approval setting.","\u002Fguides\u002Fmanaging-your-community\u002F09-edit.png",[143,588,202,589,592,593,596,597,504,600,602],{},[171,590,591],{},"Community settings → Manage topics"," to open ",[171,594,595],{},"Topics",". Enter a ",[171,598,599],{},"New topic",[171,601,408],{},". Topic names can contain up to 60 characters and must be different from other topics in that community.",[143,604,411,605,608],{},[171,606,607],{},"Topic actions"," to rename, pin, unpin, reorder or delete a topic. Pinned topics appear first. You can move topics within their pinned or unpinned section. Deleting a topic leaves the posts in place.",[143,610,611],{},[237,612],{"alt":613,"height":240,"src":614,"width":242},"Topics dialog for Coaching circle with the New topic field.","\u002Fguides\u002Fmanaging-your-community\u002F10-topics.png",[163,616,618],{"id":617},"archive","Archive a community",[143,620,621,622,625,626,233],{},"When you finish using a community, select ",[171,623,624],{},"Community settings → Archive",". Read the confirmation, then select ",[171,627,628],{},"Archive community",[143,630,631,632,634],{},"Archiving ends member access and removes the community from clients' community lists. You can find its record under ",[171,633,185],{}," in your coach view. Archive only when you're ready to close the group; the current controls do not include a restore option.",[143,636,637],{},[237,638],{"alt":639,"height":240,"src":640,"width":242},"Archive confirmation explaining that members lose access, with Cancel and Archive community controls.","\u002Fguides\u002Fmanaging-your-community\u002F11-archive.png",{"title":642,"searchDepth":643,"depth":643,"links":644},"",2,[645,646,647,648,649,650,651,652,653,654],{"id":165,"depth":643,"text":166},{"id":153,"depth":643,"text":195},{"id":245,"depth":643,"text":246},{"id":295,"depth":643,"text":296},{"id":389,"depth":643,"text":390},{"id":452,"depth":643,"text":453},{"id":489,"depth":643,"text":490},{"id":528,"depth":643,"text":529},{"id":561,"depth":643,"text":562},{"id":617,"depth":643,"text":618},"Create a coaching community, manage member access, share posts and look after conversations, topics and reports.","md",null,{},true,{"title":108,"description":655},"sN95nfJguCG-w7Li1DjDjueqSHykyK12dJACOvcykxc",[663,665],{"title":104,"path":105,"stem":106,"description":664,"children":-1},"Build a coaching course with modules, lessons and resources. Choose the lesson order, publish your content, manage access and check client progress.",{"title":112,"path":113,"stem":114,"description":666,"children":-1},"Add files, links and articles to your Library. Choose which packages can access them, set release timing, and keep resources up to date.",1792652754400]