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subscription","\u002Fen\u002Fbilling\u002Fcancel-your-kahunas-subscription","en\u002F8.billing\u002F1.cancel-your-kahunas-subscription",{"title":178,"path":179,"stem":180},"Managing client billing","\u002Fen\u002Fbilling\u002Fmanaging-client-billing","en\u002F8.billing\u002F2.managing-client-billing",{"title":182,"path":183,"stem":184},"Sending a client a package payment link","\u002Fen\u002Fbilling\u002Fsend-a-package-payment-link","en\u002F8.billing\u002F3.send-a-package-payment-link",{"id":186,"title":122,"body":187,"description":479,"extension":480,"links":481,"meta":482,"navigation":483,"path":123,"seo":484,"stem":124,"__hash__":485},"docs_en\u002Fen\u002F4.check-ins-and-progress\u002F6.uploading-photos-for-a-client.md",{"type":188,"value":189,"toc":469},"minimark",[190,199,205,215,220,249,258,261,267,274,278,285,295,301,308,312,326,337,348,354,358,373,376,380,383,391,395,466],[191,192,193,194,198],"p",{},"Add photos you already have to a client's ",[195,196,197],"strong",{},"Gallery",". You can upload several at once, then open or download them from the client's profile.",[200,201],"guide-video",{"library-id":202,"title":203,"video-id":204},"757500","How to upload photos for a client video guide","d0dba8db-459f-47cd-9369-37d4ee93806a",[206,207,208,212],"details",{},[209,210,211],"summary",{},"Read video transcript",[191,213,214],{},"To add photos for a client, open their profile and choose Gallery. Select Upload photos, then choose the images you need. You can select several at once. Wait for your photos to appear in the dated group. Use Gallery for photos. Add check-in records numbers and notes, but has no photo attachment.",[216,217,219],"h2",{"id":218},"upload","Upload photos",[221,222,223,231,237,242],"ol",{},[224,225,226,227,230],"li",{},"Open ",[195,228,229],{},"People → Clients"," and choose the client.",[224,232,233,234,236],{},"Select ",[195,235,197],{}," in the client's profile menu.",[224,238,233,239,241],{},[195,240,219],{}," and choose the images from your device. You can select more than one image.",[224,243,244,245,248],{},"Keep the page open while the files upload. Look for ",[195,246,247],{},"Photo added to gallery",", then check that your photos appear in the dated group.",[191,250,251],{},[252,253],"img",{"alt":254,"height":255,"src":256,"width":257},"The client's Gallery with Upload photos and the empty-gallery message.",1080,"\u002Fguides\u002Fuploading-photos-for-a-client\u002F02-gallery-empty.png",1920,[191,259,260],{},"Use JPG, PNG, WebP or GIF images, up to 25 MiB per file. If your phone uses HEIC, export a JPG copy first.",[191,262,263],{},[252,264],{"alt":265,"height":255,"src":266,"width":257},"Three example images in a dated group in the client's Gallery.","\u002Fguides\u002Fuploading-photos-for-a-client\u002F04-gallery-with-photos.png",[191,268,269,270,273],{},"Your uploads use the upload date. They do not create a check-in, even though the Gallery groups photos under ",[195,271,272],{},"By check-in",".",[216,275,277],{"id":276},"gallery-or-check-in","Gallery or Add check-in?",[191,279,280,281,284],{},"Use ",[195,282,283],{},"Gallery → Upload photos"," when you have photos to add to the client's record.",[191,286,280,287,290,291,294],{},[195,288,289],{},"Check-ins → Add check-in"," when you need to record a check-in date, numbers, ratings or notes for the client. The fields depend on their check-in form. ",[195,292,293],{},"Add check-in"," has no photo attachment control, so it is not another way to upload photos.",[191,296,297],{},[252,298],{"alt":299,"height":255,"src":300,"width":257},"Add check-in with a date, numeric and rating fields, Notes, Cancel and Save check-in; there is no photo upload control.","\u002Fguides\u002Fuploading-photos-for-a-client\u002F09-add-check-in-dialog.png",[191,302,303,304,307],{},"If you need the photos to belong to a submitted check-in, ask the client to answer a photo question in their check-in form. See ",[305,306,98],"a",{"href":99}," for photo questions.",[216,309,311],{"id":310},"find-and-download","Find, open or download photos",[191,313,314,315,317,318,321,322,325],{},"Open the client's ",[195,316,197],{}," again to find your uploads alongside photos from their check-ins and forms. Choose ",[195,319,320],{},"All"," in the ",[195,323,324],{},"Date range"," filter if an older photo is missing. Use the sort menu to put the newest or oldest images first.",[191,327,328,329,332,333,336],{},"Select a photo to open the viewer. Use ",[195,330,331],{},"Previous"," and ",[195,334,335],{},"Next"," to move through the set, then close the viewer to return to Gallery.",[191,338,339,340,343,344,347],{},"To save copies, select the checkboxes on the photos you need and select ",[195,341,342],{},"Download",". Kahunas downloads a zip containing the selected available photos. ",[195,345,346],{},"Clear selection"," deselects them.",[191,349,350],{},[252,351],{"alt":352,"height":255,"src":353,"width":257},"Two photos selected, with Clear selection, Download and Delete above the group.","\u002Fguides\u002Fuploading-photos-for-a-client\u002F05-photos-selected.png",[216,355,357],{"id":356},"delete","Remove a photo you added by mistake",[191,359,360,361,364,365,368,369,372],{},"Select its checkbox and choose ",[195,362,363],{},"Delete",". Read ",[195,366,367],{},"Delete selected photos?"," before confirming: this deletes the selected photos and their files, and you cannot undo it. Select ",[195,370,371],{},"Cancel"," to keep them.",[191,374,375],{},"Take extra care when selecting photos from a check-in. Deleting one from Gallery also removes it from that check-in's photo views.",[216,377,379],{"id":378},"client-view","What does the client see?",[191,381,382],{},"Uploading to Gallery adds a photo to the record you review as a coach. It does not add a message to your conversation with the client.",[191,384,385,386,388,389,273],{},"Clients using the newer web app do not have a matching ",[195,387,197],{}," screen. Do not use this upload as a way to deliver an image to them. To share a photo in your conversation, use ",[305,390,135],{"href":136},[216,392,394],{"id":393},"troubleshooting","If something looks different",[396,397,398,411],"table",{},[399,400,401],"thead",{},[402,403,404,408],"tr",{},[405,406,407],"th",{},"What you see",[405,409,410],{},"What to do",[412,413,414,427,437,448,458],"tbody",{},[402,415,416,422],{},[417,418,419],"td",{},[195,420,421],{},"No gallery images yet",[417,423,424,425,273],{},"This client has no photos in Gallery. You can still select ",[195,426,219],{},[402,428,429,434],{},[417,430,431],{},[195,432,433],{},"Upload failed",[417,435,436],{},"Check the image format and size, then try that photo again.",[402,438,439,445],{},[417,440,441,444],{},[195,442,443],{},"Photos unavailable"," when downloading",[417,446,447],{},"Refresh Gallery and select the photos again. A file may no longer be available.",[402,449,450,455],{},[417,451,452],{},[195,453,454],{},"Download failed",[417,456,457],{},"Try again in a moment.",[402,459,460,463],{},[417,461,462],{},"Fewer files in the zip than you selected",[417,464,465],{},"Kahunas can only include available files in its own storage. A missing or externally hosted photo may be left out.",[191,467,468],{},"Screenshots show the English interface with fictional images. Your dates and available client sections may differ.",{"title":470,"searchDepth":471,"depth":471,"links":472},"",2,[473,474,475,476,477,478],{"id":218,"depth":471,"text":219},{"id":276,"depth":471,"text":277},{"id":310,"depth":471,"text":311},{"id":356,"depth":471,"text":357},{"id":378,"depth":471,"text":379},{"id":393,"depth":471,"text":394},"Add photos to a client's Gallery, find them afterwards, and understand how this differs from Add check-in.","md",null,{},true,{"title":122,"description":479},"5hb6rzI7TTVVUvdqU0KboDk3cbzqC5_ZpzepjUalwIg",[487,489],{"title":118,"path":119,"stem":120,"description":488,"children":-1},"Build a daily habits form, choose how clients answer, assign it and review their progress.",{"title":131,"path":132,"stem":133,"description":490,"children":-1},"Add events and reminders, set working hours, manage repeating appointments, and review client requests in your Kahunas calendar.",1794647054520]