[{"data":1,"prerenderedAt":661},["ShallowReactive",2],{"navigation_docs_en":3,"-en-billing-send-a-package-payment-link":185,"-en-billing-send-a-package-payment-link-surround":658},[4,26,51,88,125,138,155,168],{"title":5,"path":6,"stem":7,"children":8,"page":25},"Getting started","\u002Fen\u002Fgetting-started","en\u002F1.getting-started",[9,13,17,21],{"title":10,"path":11,"stem":12},"Adding a new client","\u002Fen\u002Fgetting-started\u002Fadding-a-client","en\u002F1.getting-started\u002F1.adding-a-client",{"title":14,"path":15,"stem":16},"Installing the Kahunas app","\u002Fen\u002Fgetting-started\u002Finstalling-the-kahunas-app","en\u002F1.getting-started\u002F2.installing-the-kahunas-app",{"title":18,"path":19,"stem":20},"Reset a password from the login page","\u002Fen\u002Fgetting-started\u002Freset-a-password-from-the-login-page","en\u002F1.getting-started\u002F3.reset-a-password-from-the-login-page",{"title":22,"path":23,"stem":24},"Understanding your dashboard","\u002Fen\u002Fgetting-started\u002Funderstanding-your-dashboard","en\u002F1.getting-started\u002F4.understanding-your-dashboard",false,{"title":27,"path":28,"stem":29,"children":30,"page":25},"Clients and onboarding","\u002Fen\u002Fclients-and-onboarding","en\u002F2.clients-and-onboarding",[31,35,39,43,47],{"title":32,"path":33,"stem":34},"Create a coaching package","\u002Fen\u002Fclients-and-onboarding\u002Fcreating-a-coaching-package","en\u002F2.clients-and-onboarding\u002F1.creating-a-coaching-package",{"title":36,"path":37,"stem":38},"Creating an initial questionnaire","\u002Fen\u002Fclients-and-onboarding\u002Fcreating-an-initial-questionnaire","en\u002F2.clients-and-onboarding\u002F2.creating-an-initial-questionnaire",{"title":40,"path":41,"stem":42},"Managing documents and signatures","\u002Fen\u002Fclients-and-onboarding\u002Fmanaging-documents-and-signatures","en\u002F2.clients-and-onboarding\u002F3.managing-documents-and-signatures",{"title":44,"path":45,"stem":46},"Responding to a client data request","\u002Fen\u002Fclients-and-onboarding\u002Fresponding-to-a-client-data-request","en\u002F2.clients-and-onboarding\u002F4.responding-to-a-client-data-request",{"title":48,"path":49,"stem":50},"Which wearables clients can connect","\u002Fen\u002Fclients-and-onboarding\u002Fwhich-wearables-clients-can-connect","en\u002F2.clients-and-onboarding\u002F5.which-wearables-clients-can-connect",{"title":52,"path":53,"stem":54,"children":55,"page":25},"Workouts and nutrition","\u002Fen\u002Fworkouts-and-nutrition","en\u002F3.workouts-and-nutrition",[56,60,64,68,72,76,80,84],{"title":57,"path":58,"stem":59},"Add a training phase","\u002Fen\u002Fworkouts-and-nutrition\u002Fadd-a-training-phase","en\u002F3.workouts-and-nutrition\u002F0.add-a-training-phase",{"title":61,"path":62,"stem":63},"Global food search","\u002Fen\u002Fworkouts-and-nutrition\u002Fturn-on-global-food-search","en\u002F3.workouts-and-nutrition\u002F0.turn-on-global-food-search",{"title":65,"path":66,"stem":67},"Logging a single food","\u002Fen\u002Fworkouts-and-nutrition\u002Flogging-a-single-food","en\u002F3.workouts-and-nutrition\u002F1.logging-a-single-food",{"title":69,"path":70,"stem":71},"Nutrition Plans","\u002Fen\u002Fworkouts-and-nutrition\u002Fnutrition-plans","en\u002F3.workouts-and-nutrition\u002F1.nutrition-plans",{"title":73,"path":74,"stem":75},"Set default sets, reps and rest","\u002Fen\u002Fworkouts-and-nutrition\u002Fset-default-sets-reps-and-rest","en\u002F3.workouts-and-nutrition\u002F1.set-default-sets-reps-and-rest",{"title":77,"path":78,"stem":79},"Where clients see personal bests","\u002Fen\u002Fworkouts-and-nutrition\u002Fwhere-clients-see-personal-bests","en\u002F3.workouts-and-nutrition\u002F2.where-clients-see-personal-bests",{"title":81,"path":82,"stem":83},"Workout Programs","\u002Fen\u002Fworkouts-and-nutrition\u002Fworkout-programs","en\u002F3.workouts-and-nutrition\u002F2.workout-programs",{"title":85,"path":86,"stem":87},"Workouts walkthrough","\u002Fen\u002Fworkouts-and-nutrition\u002Fworkouts-walkthrough","en\u002F3.workouts-and-nutrition\u002F3.workouts-walkthrough",{"title":89,"path":90,"stem":91,"children":92,"page":25},"Check-ins and progress","\u002Fen\u002Fcheck-ins-and-progress","en\u002F4.check-ins-and-progress",[93,97,101,105,109,113,117,121],{"title":94,"path":95,"stem":96},"Client Insights","\u002Fen\u002Fcheck-ins-and-progress\u002Fclient-insights","en\u002F4.check-ins-and-progress\u002F1.client-insights",{"title":98,"path":99,"stem":100},"Creating your check-in form","\u002Fen\u002Fcheck-ins-and-progress\u002Fcreating-a-check-in-form","en\u002F4.check-ins-and-progress\u002F2.creating-a-check-in-form",{"title":102,"path":103,"stem":104},"Exercise Analysis: Form check","\u002Fen\u002Fcheck-ins-and-progress\u002Fexercise-analysis-form-check","en\u002F4.check-ins-and-progress\u002F2.exercise-analysis-form-check",{"title":106,"path":107,"stem":108},"Get check-in notifications by email","\u002Fen\u002Fcheck-ins-and-progress\u002Fget-check-in-notifications-by-email","en\u002F4.check-ins-and-progress\u002F2.get-check-in-notifications-by-email",{"title":110,"path":111,"stem":112},"Lab Results","\u002Fen\u002Fcheck-ins-and-progress\u002Fusing-labs","en\u002F4.check-ins-and-progress\u002F3.using-labs",{"title":114,"path":115,"stem":116},"Reviewing Check-ins","\u002Fen\u002Fcheck-ins-and-progress\u002Freviewing-check-ins","en\u002F4.check-ins-and-progress\u002F4.reviewing-check-ins",{"title":118,"path":119,"stem":120},"Setting up daily habits","\u002Fen\u002Fcheck-ins-and-progress\u002Fsetting-up-daily-habits","en\u002F4.check-ins-and-progress\u002F5.setting-up-daily-habits",{"title":122,"path":123,"stem":124},"Uploading photos for a client","\u002Fen\u002Fcheck-ins-and-progress\u002Fuploading-photos-for-a-client","en\u002F4.check-ins-and-progress\u002F6.uploading-photos-for-a-client",{"title":126,"path":127,"stem":128,"children":129,"page":25},"Communication and scheduling","\u002Fen\u002Fcommunication-and-scheduling","en\u002F5.communication-and-scheduling",[130,134],{"title":131,"path":132,"stem":133},"Managing your schedule","\u002Fen\u002Fcommunication-and-scheduling\u002Fmanaging-your-schedule","en\u002F5.communication-and-scheduling\u002F1.managing-your-schedule",{"title":135,"path":136,"stem":137},"Messaging your clients","\u002Fen\u002Fcommunication-and-scheduling\u002Fmessaging-your-clients","en\u002F5.communication-and-scheduling\u002F2.messaging-your-clients",{"title":139,"path":140,"stem":141,"children":142,"page":25},"Content and community","\u002Fen\u002Fcontent-and-community","en\u002F6.content-and-community",[143,147,151],{"title":144,"path":145,"stem":146},"Creating an education course","\u002Fen\u002Fcontent-and-community\u002Fcreating-an-education-course","en\u002F6.content-and-community\u002F1.creating-an-education-course",{"title":148,"path":149,"stem":150},"Managing your community","\u002Fen\u002Fcontent-and-community\u002Fmanaging-your-community","en\u002F6.content-and-community\u002F2.managing-your-community",{"title":152,"path":153,"stem":154},"Sharing content with clients","\u002Fen\u002Fcontent-and-community\u002Fsharing-content-with-clients","en\u002F6.content-and-community\u002F3.sharing-content-with-clients",{"title":156,"path":157,"stem":158,"children":159,"page":25},"Automation and AI","\u002Fen\u002Fautomation-and-ai","en\u002F7.automation-and-ai",[160,164],{"title":161,"path":162,"stem":163},"Remind clients to check in and follow up on missed check-ins","\u002Fen\u002Fautomation-and-ai\u002Fremind-clients-to-check-in","en\u002F7.automation-and-ai\u002F2.remind-clients-to-check-in",{"title":165,"path":166,"stem":167},"Setting up automations","\u002Fen\u002Fautomation-and-ai\u002Fyour-first-automation","en\u002F7.automation-and-ai\u002F3.your-first-automation",{"title":169,"path":170,"stem":171,"children":172,"page":25},"Billing","\u002Fen\u002Fbilling","en\u002F8.billing",[173,177,181],{"title":174,"path":175,"stem":176},"Canceling your Kahunas subscription","\u002Fen\u002Fbilling\u002Fcancel-your-kahunas-subscription","en\u002F8.billing\u002F1.cancel-your-kahunas-subscription",{"title":178,"path":179,"stem":180},"Managing client billing","\u002Fen\u002Fbilling\u002Fmanaging-client-billing","en\u002F8.billing\u002F2.managing-client-billing",{"title":182,"path":183,"stem":184},"Sending a client a package payment link","\u002Fen\u002Fbilling\u002Fsend-a-package-payment-link","en\u002F8.billing\u002F3.send-a-package-payment-link",{"id":186,"title":182,"body":187,"description":651,"extension":652,"links":653,"meta":654,"navigation":655,"path":183,"seo":656,"stem":184,"__hash__":657},"docs_en\u002Fen\u002F8.billing\u002F3.send-a-package-payment-link.md",{"type":188,"value":189,"toc":641},"minimark",[190,207,214,220,230,235,242,250,253,257,289,298,304,313,317,331,356,362,368,381,385,388,463,469,482,490,496,500,503,509,517,523,527,534,542,548,635,638],[191,192,193,194,198,199,202,203,206],"p",{},"Use ",[195,196,197],"strong",{},"Copy payment link"," to share one package with a client. For a new client, you can also choose their package and ",[195,200,201],{},"Online payment"," in ",[195,204,205],{},"Clients → Invite",".",[191,208,209,210,213],{},"A hidden package is unavailable through both paths. Choose ",[195,211,212],{},"Show"," first, and keep it visible while the client completes checkout.",[215,216],"guide-video",{"library-id":217,"title":218,"video-id":219},"757500","How to send a package payment link video guide","af8b9123-7fe4-4465-8838-ff913a770ceb",[221,222,223,227],"details",{},[224,225,226],"summary",{},"Read video transcript",[191,228,229],{},"On Packages, open More package actions beside the package you want. If it's hidden, choose Show. Leave it visible until your client finishes checkout. Choose Copy payment link, then share the copied link with your client. Your client signs up or signs in, then follows the payment steps.",[231,232,234],"h2",{"id":233},"before-you-start","Before you start",[191,236,237,238,241],{},"Your package must be published, visible and set up for online payment through a connected provider. ",[195,239,240],{},"Active"," alone does not mean a package can take online payments: an Offline package can also be active.",[191,243,244,245,249],{},"To create or change an offer, follow ",[246,247,248],"a",{"href":33},"Creating a coaching package",". Check the price and billing terms before sharing it.",[191,251,252],{},"The copied link is a public signup link for that package, not a private link tied to one person's email. Anyone you share it with can open it while the package is available.",[231,254,256],{"id":255},"copy-payment-link","Copy the package's payment link",[258,259,260,268,271,277,286],"ol",{},[261,262,263,264,267],"li",{},"Open ",[195,265,266],{},"Revenue → Packages"," from the side navigation.",[261,269,270],{},"Find the package you want the client to buy.",[261,272,263,273,276],{},[195,274,275],{},"More package actions",", the three-dot menu at the end of its row.",[261,278,279,280,282,283,206],{},"Choose ",[195,281,197],{},". You'll see ",[195,284,285],{},"Payment link copied",[261,287,288],{},"Paste the link into the email or message you send to your client. Copying it does not send anything for you.",[191,290,291],{},[292,293],"img",{"alt":294,"height":295,"src":296,"width":297},"More package actions for Personal coaching, with Hide and Copy payment link available.",1080,"\u002Fguides\u002Fsend-a-package-payment-link\u002F01-copy-payment-link.png",1920,[191,299,300],{},[292,301],{"alt":302,"height":295,"src":303,"width":297},"The Payment link copied confirmation on Packages.","\u002Fguides\u002Fsend-a-package-payment-link\u002F02-link-copied.png",[191,305,193,306,308,309,312],{},[195,307,197],{}," for one offer. ",[195,310,311],{},"Preview pricing"," is for a page with several offers.",[231,314,316],{"id":315},"hidden-package","If the package is hidden",[191,318,319,320,323,324,326,327,330],{},"Hidden packages do not appear in the invitation's ",[195,321,322],{},"Package"," list. Their ",[195,325,197],{}," action is greyed out with ",[195,328,329],{},"Hidden packages can't be bought online."," An earlier copy of the link will not bypass this.",[258,332,333,343,347],{},[261,334,335,336,339,340,342],{},"On ",[195,337,338],{},"Packages",", open that package's ",[195,341,275],{}," menu.",[261,344,279,345,206],{},[195,346,212],{},[261,348,349,350,352,353,355],{},"Reopen the menu and choose ",[195,351,197],{},", or return to ",[195,354,205],{}," and select the package.",[191,357,358],{},[292,359],{"alt":360,"height":295,"src":361,"width":297},"A hidden Personal coaching package's menu, showing Show and the disabled payment-link action with its hidden-package explanation.","\u002Fguides\u002Fsend-a-package-payment-link\u002F03-hidden-package.png",[191,363,364,367],{},[195,365,366],{},"Leave the package visible until the client has finished checkout."," Hiding it again disables the public link. Showing it also makes it available among your visible offers, so this is not a way to sell a secret package to just one person.",[191,369,370,371,374,375,378,379,206],{},"After the client has paid, you can choose ",[195,372,373],{},"Hide"," from the same menu if you no longer want to offer it to new buyers. Hiding a package does not cancel existing subscriptions. ",[195,376,377],{},"Archive"," is a separate action; do not use it in place of ",[195,380,373],{},[231,382,384],{"id":383},"invite-new-client","Invite a new client with online payment",[191,386,387],{},"Use this path when you want to prepare the client's account and onboarding before they sign up.",[258,389,390,403,412,425,437,447,456],{},[261,391,263,392,395,396,399,400,206],{},[195,393,394],{},"People → Clients",", then select ",[195,397,398],{},"Invite"," on the ",[195,401,402],{},"Client roster",[261,404,335,405,408,409,206],{},[195,406,407],{},"Who they are",", enter the client's details and select ",[195,410,411],{},"Next",[261,413,335,414,417,418,420,421,424],{},[195,415,416],{},"What they are on",", choose ",[195,419,322],{}," and check ",[195,422,423],{},"Plan start date",". The list includes published, visible packages only.",[261,426,427,428,417,431,433,434,206],{},"Under ",[195,429,430],{},"Payment",[195,432,201],{}," and choose ",[195,435,436],{},"Provider",[261,438,439,440,443,444,206],{},"Review ",[195,441,442],{},"First charge on plan start date",". To use another date, clear it and choose ",[195,445,446],{},"First charge date",[261,448,449,450,452,453,206],{},"Select ",[195,451,411],{}," and review the forms on ",[195,454,455],{},"How you work together",[261,457,458,459,462],{},"Check the client's email, package and payment arrangement before selecting ",[195,460,461],{},"Send invite",". Your client then uses their signup email to set up access and follow the payment steps.",[191,464,465],{},[292,466],{"alt":467,"height":295,"src":468,"width":297},"What they are on showing Monthly coaching, Online payment, Stripe and the first charge date controls.","\u002Fguides\u002Fsend-a-package-payment-link\u002F04-invite-online-payment.png",[191,470,471,474,475,478,479,481],{},[195,472,473],{},"No payment"," and ",[195,476,477],{},"Offline payment"," do not ask the client to pay through online checkout. If ",[195,480,201],{}," is unavailable, check the package's payment mode and provider connection instead of choosing a different arrangement by mistake.",[191,483,484],{},[292,485],{"alt":486,"height":487,"src":488,"width":489},"Payment options showing Online payment unavailable for an offline package.",584,"\u002Fguides\u002Fsend-a-package-payment-link\u002F08-online-payment-unavailable.png",1152,[191,491,492,493,495],{},"See ",[246,494,10],{"href":11}," for the full invitation flow and help with a signup email that does not arrive.",[231,497,499],{"id":498},"client-view","What your client sees",[191,501,502],{},"A client opening the copied link signs up or signs in, then continues to payment for the selected package. The signup screen can look different depending on your account setup. Ask them to check the package name, price and billing terms before confirming payment.",[191,504,505],{},[292,506],{"alt":507,"height":295,"src":508,"width":297},"The client signup screen with First name, Last name, Email and a Sign in link for an existing account.","\u002Fguides\u002Fsend-a-package-payment-link\u002F05-client-signup.png",[191,510,511,512,514,515,206],{},"For an invitation, the client starts from the signup email for the account you prepared. An invitation or a copied link is not proof of payment. Check the client's ",[195,513,169],{}," tab for their payment and subscription details; see ",[246,516,178],{"href":179},[191,518,519,520,206],{},"To check the signup page yourself, open the copied link in a private browser window. A coach account cannot buy its own package: if you open the link while signed in as a coach, you'll see ",[195,521,522],{},"This link is for your clients",[231,524,526],{"id":525},"link-unavailable","If the link does not work",[191,528,529,530,533],{},"The client may see ",[195,531,532],{},"Checkout unavailable"," with a message to contact their coach for another way to pay. Check the package and its menu's explanation before asking them to try again.",[191,535,536],{},[292,537],{"alt":538,"height":539,"src":540,"width":541},"Copy payment link disabled with the explanation Offline packages have no online checkout.",300,"\u002Fguides\u002Fsend-a-package-payment-link\u002F07-offline-package.png",432,[191,543,544],{},[292,545],{"alt":546,"height":295,"src":547,"width":297},"Checkout unavailable explaining that the package cannot be bought online right now and asking the client to contact their coach.","\u002Fguides\u002Fsend-a-package-payment-link\u002F06-checkout-unavailable.png",[549,550,551,564],"table",{},[552,553,554],"thead",{},[555,556,557,561],"tr",{},[558,559,560],"th",{},"What you see",[558,562,563],{},"What to check",[565,566,567,578,588,599,611,625],"tbody",{},[555,568,569,575],{},[570,571,572],"td",{},[195,573,574],{},"Offline packages have no online checkout.",[570,576,577],{},"Use the payment arrangement you agreed outside Kahunas, or edit and publish the package with online payment if you intend to sell it online.",[555,579,580,585],{},[570,581,582],{},[195,583,584],{},"Only published packages can be bought online.",[570,586,587],{},"A draft, inactive or archived package cannot be sold through the link. Open and publish an unfinished package. Only restore an archived offer if you intend to sell it again.",[555,589,590,594],{},[570,591,592],{},[195,593,329],{},[570,595,279,596,598],{},[195,597,212],{}," and keep the package visible until checkout is finished.",[555,600,601,604],{},[570,602,603],{},"A message to connect Stripe or PayPal, or re-save the package",[570,605,606,607,610],{},"Check ",[195,608,609],{},"Integrations",", then the package's selected online payment providers. A provider must be connected and enabled for that package.",[555,612,613,618],{},[570,614,615],{},[195,616,617],{},"Verifying your Stripe connection",[570,619,620,621,624],{},"New online payments are not available yet. The notice says you do not need to reconnect. Create a ticket from ",[195,622,623],{},"Support"," in your account menu if it does not clear.",[555,626,627,632],{},[570,628,629,630],{},"The package is missing from ",[195,631,205],{},[570,633,634],{},"Check that it is published and visible. Hidden, draft and archived packages are not listed.",[191,636,637],{},"The copied package link stays the same. Once you fix its availability, the client can reopen it.",[191,639,640],{},"Screenshots show the English interface with example packages. Your package names, prices and available payment providers may differ.",{"title":642,"searchDepth":643,"depth":643,"links":644},"",2,[645,646,647,648,649,650],{"id":233,"depth":643,"text":234},{"id":255,"depth":643,"text":256},{"id":315,"depth":643,"text":316},{"id":383,"depth":643,"text":384},{"id":498,"depth":643,"text":499},{"id":525,"depth":643,"text":526},"Share one package's signup link or invite a new client with online payment, and fix hidden, offline or unpublished packages.","md",null,{},true,{"title":182,"description":651},"k2h2LCU1ptlPTwisD5e9yXRK2aDW41CeyqHllD2wd_Q",[659,653],{"title":178,"path":179,"stem":180,"description":660,"children":-1},"Find payments and invoices, read subscription status, and manage a client's billing.",1794647055404]